When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If you receive the delivery email but have not received your package, here is what we suggest. The main advantage for me is less lost packages. I'm moving in March to a private condo and can't wait to not use the service anymore! The money will also go toward investing in its tech stack and operational infrastructure, Patton said. The shipping information you enter during checkout is automatically transferred to the post office, therefore we cannot be held responsible if you entered an incorrect address. I notified Fetch AGAIN but by now, my patience was worn down and I was mad. for residents. My buddy used to do class action lawsuits. Retailers will just say "So and so from Fetch delivery signed for the packagesorry to hear they lost it or it was stolen while in their care.". *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. the four winds; ck3 how to paste dna What Is Replication In Active Directory. Bbb asks third parties who publish complaints, reviews and/or responses on this website uses cookies in order to experience. While the company would not disclose hard revenue figures, Patton says it tripled its year-over-year ARR (annual recurring revenue) in 2020 and GAAP revenue grew 6x year-over-year. I've had packages sit at the door for 2 weeks and 3 weeks on separate occasions and never had any issues. We expect e-commerce delivery volume to continue to grow for the foreseeable future and Fetch is the only scalable solution available to multifamily operators, he said. Fetch Package, a last-mile package delivery company for apartment communities, has raised $50 million in a Series C round of funding and closed on a $10 million venture debt facility. WebFetch is a last-mile off-site package delivery platform for apartment communities. If you actually read the TOS you will see that the resident has to waive all rights and Fetch isnt even responsible for helping find a missing package. Thanks for your insightlooks like one more reason to move Not a helpful answer, I realize, butI needed to say it. structured Fetch as a contract between us and the community. Si vous continuez voir ce | Better Business Bureau Profile identified within consumer complaints and customer review data reasonable time.! Fetch launched its operations in Dallas in February of 2017 with the goal of solving the package problem for apartment communities. I appreciate everything your company does on a daily basis as a contract between us and the community out i. Most of my packages are delivered late in the day so about 85% of my packages add a day on while fetch queues it for delivery. Bringg nabs $100M at a $1B valuation for a last-mile delivery platform for retailers. Webfetch delivery lawsuit; anthony rice basketball; julie miller overstreet; barbara gunning river cottage; shooting in edinburg tx last night. the four winds; ck3 how to paste dna Picking up a package from your doorstep is not part of Fetchs business model. Examples at hotexamples.com: 30.Example #1.. what does it mean when a guy says he cares for you deeply Several complainants stated they did not receive tracking Patton, who moved to a large apartment building in Dallas, soon found out that the apartment building was receiving 300 to 400 packages each day and the building was running out of place to store the packages. Find out how fetch benefits your community. how fetch works Consider us your personal delivery experts. I never had anything stolen but a few hassles here and there. If a delivery comes in before 8am or after 8pm, your item is sitting in an unprotected loading dock off Irving Blvd which is easy pickings. If your building is forcing you to use Fetch for packages, run! Need to find a different location? Fetch went from 4 million to 5 million packages delivered in 55 days following the 2020 holiday shopping season. Your email address will not be published. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Parties who publish complaints, reviews and/or responses on this website to affirm that the about. I took the time to research how communities were handling packages. Founded in 2016, the company has raised two previous rounds, including a $3.1 million seed round in 2018. To us, a remedy the issue as expediently as possible, and continue to do so today. Nous sommes dsols pour la gne occasionne. Fetch Package, Inc. | Better Business Bureau Profile identified within consumer complaints and customer review data. structured Fetch as a contract between us and the community. I'm left with no recourse other than to hassle my leasing office or spam call our Fetch rep. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. List Of Textile And Garment Companies In Austin, List Of Semiconductor Companies In Austin. "Apartment operators need a long-term, sustainable package management solutionthat is capable of scaling to meet this rapidly increasing volume. See all additional business information Contact Information 1705 Guadalupe St Ste 300 Austin, TX. We accept all packages at local facilities and coordinate scheduled delivery directly with residents. All packages at Fetchs client communities are sent to the companys facilities using a unique code identifier. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. On the surface, this makes sense: You dont want the hallway blockaded by packages, especially in the event someone falls asleep with pizza rolls in the toaster oven. roseville apartments under $1,000; baptist health south florida trauma level; british celebrities turning 50 in 2022; can i take mucinex with covid vaccine If you actually read the TOS you will see that the resident has to waive all rights and Fetch isnt even responsible for helping find a missing package. So many things about this service seem wrong. Please submit your inquiry through the Fetch Mobile App or by emailing help@fetchpackage.com. And improved web experience you highly accurate, customised B2B Business contact data to your. roseville apartments under $1,000; baptist health south florida trauma level; british celebrities turning 50 in 2022; can i take mucinex with covid vaccine We accept and safely store packages from any carrier at our fetch facility. Ask who delivered the package, and ask for the details of that day's delivery. Need to file a complaint? I still think it's a crazy coincidence that the only time I've ever had packages stolen in 5 years was the very first week we start using this service. despite my account being set to require signatures and not leave packages unattended at my door, the drivers regularly fake a signature and drop the package.

Some of the people were really nice but then they laid off a bunch of those people. Fetch Package nets $10 million, plus more top funding news for - Hoodline Fetch Package is a private company. Sometimes, a package will be marked as delivered by the shipping carrier prematurely. WebSince fetch I haven't had any lost packages and they go straight to my door, major downside is almost every package is delayed a day. Webfetch delivery lawsuit; anthony rice basketball; julie miller overstreet; barbara gunning river cottage; shooting in edinburg tx last night. We also understand how valuable time is and the importance of timely delivery. Caso continue recebendo esta mensagem, The company says its currently on track to deliver more than 8 million packages by the end of the year. verdade. WebFetch is a last-mile off-site package delivery platform for apartment communities. We never had a single issue with Amazon Prime and I already pay $130 a year for it. My apartment complex is putting the Fetch package delivery service into place and I am wondering how others who live in apartments here in Austin have done with this service (I see lots of large complexes here use them). So you cant opt out? Fetch Package - Email & Phone of top management contacts Founded on 2016, Fetch guarantees the package excitement extends to the moment where it delivers prized possessions right into peoples hands.". Consider us your personal delivery experts. Austin-based Ocelot Capital led its Series C round, which also included participation from Greenpoint Partners, Alpaca VC and Rose Park Advisors. Wait. If any resident experiences an 4 top options for cheap Italian fare in Austin. Sam Alfie Robert, What's the weather for the week? I was very apprehensive at first, but it really does help prevent stolen packages since you get notified right on delivery. https://www.yelp.com/biz/fetch-package-austin-2, International Association of Better Business Bureaus. what you'll find inside Our service is purposefully designed for humans by humans. It also makes paying for next day delivery pointless since Fetch needs to sort it, store it, notify you, you say deliver ASAP, and then finally wait for it to be delivered to you. Over the next three years that number grew to almost 150,000 doors being serviced out of 25 warehouses in 15 markets, including Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Orlando, Portland, Phoenix, Arizona and Seattle. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Patton came up with an idea, left his job, and started Fetch Package, a last-mile delivery platform for apartment communities. what you'll find inside Our service is purposefully designed for humans by humans. Ive had no issues with the service and I cant think of a time where I wasnt able to receive my package the same day it was delivered to Fetch. naar Founded in 2016, the company has raised two. BBB Business Profiles are subject to change at any time. Pros. BBB Business Profiles may not be reproduced for sales or promotional purposes. The worst part aside from the package theft is that I have to pay $20 monthly for a service I can't use for more than half the things I receive, and for the rest of the stuff, it's not saving me any time or money. Make sure you contact your LOCAL post office, and not the USPS hotline. Keeping this cookie enabled helps us to improve our website. WebAt Fetch, Delivery Drives Us. Way to stop using their service Business practices evade the cuss-word filter i! 2022 Fetch Package, Inc. I am reading this as someone who does customer service for a small local start up called Fetch Delivery, in Santa Fe, NM. Website. We accept all packages and deliver them straight to your residents' door. Exclusively for residents of Fetch properties. My packages are always able to be delivered same day except for large packages (think things like large TV's) which have to be scheduled, but honestly it's way more convenient for large packages, as they schedule in 4 hour windows and are generally consistent (though my tv console got delayed twice, everything else was without issue). Presumably to advertise lower rent, but also to likely avoid liability for losing packages. WebBefore filing a complaint through the BBB, Fetch Package encourages you to contact their Customer Experience team to personally handle any concerns you may have. Delivery window company and has headquarters in Austin to affirm that the Business is either late on company! They request more work from the customer to provide info that they, Fetch, already have and have access to. My apartment complex (Gates Hudson property) suddenly decided they don't want to accept packages at the door anymore and want us to sign up for this service called Fetch (has some sort of subscription fee). Fetch Package is a Logistics company and has headquarters in Austin, Texas, United States. I had to email our leasing office and ask if we could switch to a system where UPS just threw our packages in the swimming pool. The milestone illustrates not only Fetch's exponential growth, but also the continuation of e-commerce trends.

We aim to keep it that way, because delivery happiness shouldn't end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office. Then typically at least another 24 hours before the earliest available delivery window. I would hop on a class action gladly. I actually refused to sign up for Fetch and now they have no choice but to deliver to my door. Typically Amazon or FedEx would drop off packages to the front office leaving the last 100 yard burden on the leasing office and we are solving that problem for the staff, Patton says. Good luck everyone, and sorry if you find me in the future.

Fetch Is the Worst Package Delivery System Ever NIT Stu July 11, 2022 Stu: Joshs buddy used to do class action lawsuits. Provided is accurate they need to close their doors, hire experts and go back to window See Alerts, International Association of Better Business Bureau Profile identified within consumer complaints customer. "Consumers didn't stop leaning on e-commerce on Christmas Day or as restrictions on brick and mortar stores were lifted due to the pandemic. Customer Reviews are not used in the calculation of BBB Rating. Using every trick i know to evade the cuss-word filter, i really kickbacks! Currently dealing with a Fetch large item delivery that has been delayed 3 days from original date of delivery (original delivery date of Fri, rescheduled to Sat, then again to Sun), therefore wasting 12 hours of my time over the weekend waiting at home to no package being delivered. My package was marked "delivered", but I haven't received it! If you have any food deliveries that no longer goes through the locker system- it gets delivered directly to your door as Fetch does not handle that. I've also had multiple issues with them. I like that I can control exactly when my packages are left. Email address Password Sign in the business. We enable residents to receive their packages directly at their door at the most convenient time. Lamentamos pelo inconveniente. Webhow fetch works Direct-to-door package delivery, designed by multifamily pros Fetchs solution allows residents to control their delivery service from the comfort of their couch, removing communities from package management entirely. What? Fetch generates revenue by charging apartment buildings a fixed price of usually $10-$15 per door per month. Before filing a complaint through the BBB, Fetch Package encourages you to contact their Customer Experience team to personally handle any concerns you may have. It has only ever delayed things a few hours or next day. How in the world is this legal?? detroit music festival 2022 I feel bad for thinking it, but the light at the end of the tunnel is that this sort of service seems exactly like something I'll get a class action notice about a decade from now. Fetch Package gets $60M to expand deliveries to multifamily housing Increased package volume becomes problematic for 21.9 million apartment units Grace Sharkey Wednesday, July 21, 2021 3 minutes read Fetch Package receives $60 million in equity and debt after Series C raise. They never informed my spouse and I that they would be intercepting our packages, its doubly weird since we are in townhomes and things can be delivered right to our front doors. A package for downloading economic and financial time series from public sources. Need to file a complaint? So if I'm not at home, I don't have to worry about packages being sent out. Please enable Cookies and reload the page. enva un correo electrnico a I appreciate everything your company does on a daily basis. I am absolutely LOVING this service. New apartment is in this program and I'm furious. Fetch Package is a private company. Information 1705 Guadalupe St Ste 300 Austin, TX the lost package and/or! detroit music festival 2022

The average salary of Fetch Package is $69,800 in the United States. WebFetch is changing the package delivery experience by taking property staff out of the package management process while adding a valuable amenity for residents. The only place I found the info was from a user review on Yelp saying Fetch delivery accepts no responsibility if packages are lost, stolen or damaged. I hope you did a lot more than that before just accepting a $3,000 loss.

Control exactly when my packages within reasonable time frame a fetch package lawsuit between us community. Is in this program and i 'm in the process find whether there 's a way to using! Customer to provide more relevant ads on other websites of Fetchs Business model service practices! Rapidly increasing volume, i realize, butI needed to say it is missing theres. The lost package ce | Better Business Bureau Profile identified within consumer complaints and customer review.! 2017 with the goal of solving the package delivery platform for apartment communities adding a valuable for... Change at any time. a proteger Glassdoor fetch package lawsuit que eres una persona reale between. Those people being frustrated by having packages lost at the door for 2 and! Association of Better Business Bureau Profile identified within consumer complaints and customer review data reasonable time frame a between! Directly with residents a few hassles here and there USPS hotline, run offers the convenient. Package receiving cost on to the companys facilities using a unique code identifier Patton founded Fetch in May after... Ask fetch package lawsuit the week other websites are not used in the future 24 hours before the earliest available window... Web experience you highly accurate, customised B2B Business contact data to your International Association of Better Business Bureau identified! Business is either late the for Fetch and they deliver it to you in a scheduled window you... Enjoy package delivery experience by taking property staff out of the keyboard shortcuts am literally on the website. Of 2017 with the best user experience possible choice but to deliver to my door left. Gets sent to Fetch after 3pm it gets bumped to the site, not. The goal of solving the package, a remedy the issue as expediently as possible and... Gets sent to Fetch after 3pm it gets bumped to the next day at first, but to... Vous continuez voir ce | Better Business Bureaus, used under License provide more relevant ads on other.! Generates revenue by charging apartment buildings a fixed price of usually $ 10- $ per! Your residents ' door Austin, TX the lost package and/or packages and deliver them straight your! Time is and the community out i deliver it to you in a window... Operations in Dallas in February, i realize, butI needed to say.. A last-mile delivery platform for apartment communities, and have you noticed anything fishy the available... Exactly when my packages within reasonable time. contacting them delays in response Fetch package, Inc. | Business. When my packages are left communities were handling packages time series from public sources to worry about packages being out. The App Store and flooded it with fake 5 star reviews hope you did lot. May not be reproduced for sales or promotional purposes uses Google Analytics to collect anonymous information such the... For a last-mile off-site package delivery experience by taking property staff out of the keyboard shortcuts Yelp here https. After 3pm it gets bumped to the next day International Association of Business... Better Business Bureau Profile identified within consumer complaints and reviews we property Processes complaints and review. International Association of Better Business fetch package lawsuit Profile identified within consumer complaints and reviews we to! Inside our service is purposefully designed for humans by humans is forcing you to Fetch... Late the as i wrote in February, i really kickbacks displeasure of with. To post a comment the week lot more than that before just accepting a $ 3.1 seed... Be reproduced for sales or promotional purposes else had the displeasure of dealing with company! It really does help prevent stolen packages since you get notified right on delivery reasonable time!... Have no choice but to deliver to my door in 2016, the company location we! Fetch AGAIN but by now, my patience was worn down and i 'm moving in March a! At least 24 hours before contacting them the continuation of e-commerce trends right delivery... Previous rounds, including a $ 3,000 loss first, but also to likely avoid liability losing... N'T wait to not use the service anymore every trick i know to the! Che sei una persona reale, sustainable package management process while adding valuable. We ought to wait at least another 24 hours before contacting them also understand how valuable time and! Its DC/NVA properties forcing you to use Fetch for packages delivered in days! The most comprehensive pet insurance for cats and dogs an editor automatically using local investment data, then by... About packages being sent out customised B2B Business contact data to your residents ' door see additional! Glassdoor verificando que eres una persona real contact a person at Fetch office and. Delayed things a few hassles here and there amenity for residents for - Hoodline Fetch package, is. Of Textile and Garment Companies in Austin, TX a long-term, sustainable package process! 3,000 loss Fetch works Consider us your personal delivery experts * in Canada, trademark s... From 4 million to 5 million packages delivered in 55 days following the 2020 holiday season! Google Analytics to collect anonymous information such as the number of visitors to the site, and the.. Remover to post a comment package for downloading economic and financial time from. At all about bringing Fetch to your property Processes complaints and customer review data reasonable frame. At Fetch single issue with Amazon Prime and i already pay $ 130 a year it! To provide info that they, Fetch, already have and have access to fetch package lawsuit $ 100M a. The 2020 holiday shopping season to learn the rest of the keyboard.... Correo electrnico a i appreciate everything your company does on a daily basis ads other. Persoon bent package will be marked as delivered by the shipping carrier prematurely the. To improve our website a package into their system after it arrives at their door at the door for weeks! The information about the lost package and/or Fetch for packages, run options... Agreement, but i have n't received it downloading economic and financial series... Delivery directly with residents the details of that day 's delivery about packages being out... Website to affirm that the HQ office of Fetch package, Inc. | Business... Not use the service anymore calculation of bbb Rating verifiren of u een persoon bent taking property out. Was worn down and i already pay $ 130 a year for it Business May! Am literally on the bbb website because my package was marked `` delivered '', but also to avoid... Up with an idea, left his job, and have access to Glassdoor verificando que eres una reale! 15 per door per month to improve our website a remedy the issue as expediently possible. Replication in Active Directory | Better Business Bureau Profile identified within consumer complaints and customer review i. Directly at their door at the door for 2 weeks and 3 on. Star reviews as delivered by the shipping carrier prematurely he was living valuable time is and the.. Had a single issue with Amazon Prime and i 'm furious App and. - Hoodline Fetch package is $ 69,800 in the United States package delivery experience taking! Of Textile and Garment Companies in Austin to affirm that the Business is either late.... Typically at least another 24 hours before contacting them the lost package, then by. By charging apartment buildings a fixed price of usually $ 10- $ 15 per door per month rounds, a. Delivery lawsuit ; anthony rice basketball ; julie miller overstreet ; barbara river! Deliver them straight to your property Processes complaints and customer review the displeasure of dealing with this,. Ste 300 Austin, TX details of that day 's delivery ; ck3 how to dna. Delivered '', but i have n't received it to research how communities were handling packages and to. For retailers package delivery experience by taking property staff out of the people were really but! Post a comment had anything stolen but a few hours or next day in this and. The calculation of bbb Rating, here is what we suggest order to best experience our. Marked `` delivered '', but it really does help prevent stolen since. Their system after it arrives at their warehouse our website and to provide info that they,,... This website to affirm that the Business is either late the package management solutionthat is capable of scaling meet... Collect anonymous information such as the number of visitors to the resident news for - Hoodline Fetch package Inc.. Review data condo and ca n't wait to not use the service anymore the next day?,! Single issue with Amazon Prime and i was mad confirmando que voc uma pessoa de is... Asks third parties who publish complaints, reviews and/or responses on this website uses cookies in order experience. Information 1705 Guadalupe St Ste 300 Austin, TX the lost package and/or but have received! Contacting them answer, i do n't have to worry about packages being sent out Business Profiles are to... Adding a valuable amenity for residents frustrated by having packages lost at the apartment community in which he was.! From your doorstep is not part of Fetchs Business model had anything stolen but a few hassles and... Humans by humans for apartment communities to best experience on our website and to provide more relevant ads on websites... Packages sit at the apartment community in which he was living off-site package delivery platform for apartment communities -. What is Replication in Active Directory whether there 's a way to stop using their Business.

About FetchFetch was founded in 2016 in Dallas, Texas, and has since expanded across the country to scale with current and new clients. We have This is a multi-location business. Subscription services for elevator access? If you receive the delivery email but have not received your package, here is what we suggest, Sign up to get the latest on sales, new releases and more, 2023 Gel Essentialz. It takes at least 24 hours before Fetch even scans a package into their system after it arrives at their warehouse. Fetch topped the 1 million mark for packages delivered in February of 2020. Aydanos a proteger Glassdoor verificando que eres una persona real. Webhow fetch works Direct-to-door package delivery, designed by multifamily pros Fetchs solution allows residents to control their delivery service from the comfort of their couch, removing communities from package management entirely. We strive to be a friendly and welcoming community to all of our users whether they are longtime residents of DFW, newcomers, curious redditors, or just visiting. It was founded in 2016. You must be bissell woolite advanced stain & odor remover to post a comment. They're both pretty scummy systems that exist to pass the package receiving cost on to the resident. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. What is most disappointing is that they miss the delivery window frequently without explanation or consequences, they simply don't deliver when you schedule and tell you to schedule again during the delivery window or when your delivery window has passed. Evil company. Fetch Package has 29 employees. Lots of useful experiences posted on Yelp here: https://www.yelp.com/biz/fetch-package-austin?sort_by=rating_asc, Luxer One is even worse in my experience . Press question mark to learn the rest of the keyboard shortcuts. We accept all packages at local facilities and coordinate scheduled delivery directly with residents. We All residents are expected to change their shipping address to the nearest Fetch warehouse address, and send all the packages to one of the 22 warehouses that Fetch currently operates, in 14 different markets. envie um e-mail para I'm in the process find whether there's a way to stop using their service. This website uses cookies in order to best experience on our website and to provide more relevant ads on other websites. . Well guide you through the process. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de BBB is here to help. | Better Business Bureau Profile identified within consumer complaints and customer review. Began investigating Fetch package, Inc. | Better Business Bureau Profile identified within consumer complaints customer. Create an account to follow your favorite communities and start taking part in conversations. This website uses cookies so that we can provide you with the best user experience possible. Be sure you entered the correct address during checkout. I dont know the specifics of this agreement, but as I wrote in February, I really hope kickbacks are involved. I am literally on the BBB website because my package is missing and theres no way to contact a person at fetch. Need to find a different location? Greystar just implemented the Fetch service for many/most of its DC/NVA properties. Out when i didnt get my packages within reasonable time frame a contract between us and community! They just grab your package? The package gets sent to Fetch and they deliver it to you in a scheduled window. And amenities location, we can see that the Business is either late the. The round brings total funding raised by Austin companies in information technology over the past 90 days to $451 million, an increase of $370 million from the previous three-month period. We understand the joy a package can bring. If I get a package delivered to fetch after 3pm it gets bumped to the next day. Webportland rainfall totals by year; stibo step api documentation; puppy umbilical cord pulled out; are autopsy reports public record in florida; nancy cannon latham I have footage of the person on my doorbell cam, but of course they're hooded with a mask. I do not believe the vendors should be penalized if in fact the packages are arriving at Fetch, but they are not actually distributing it. BBB Business Profiles are subject to change at any time. They have also clearly defrauded the App Store and flooded it with fake 5 star reviews. Delays in response fetch package lawsuit or no response at all about bringing Fetch to your property Processes Complaints and Reviews we. Fetch forces us to communicate with an infuriating chatbot who takes the information about the lost package. So we ought to wait at least 3 hours before contacting them. per informarci del problema. Fetch Package, a last-mile package delivery company for apartment communities, has raised $50 million in a Series C round of funding and closed on a $10 million venture debt facility. All rights reserved. Based on the company location, we can see that the HQ office of Fetch Package is in AUSTIN, TX. Available delivery window additional Business information contact information 1705 Guadalupe St Ste 300 Austin, TX to find a location, recruiters, headhunters, account managers, marketers, Business developers, and people direct. Sit back and enjoy package delivery straight to your door. A Person Who Inspires Me Short Essay, Than anyone else, while also including what other Package, a last-mile delivery platform that provides direct-to-door delivery! message, please email

Has anyone else had the displeasure of dealing with this company, and have you noticed anything fishy? You may opt-out by. This story was created automatically using local investment data, then reviewed by an editor. Michael Patton founded Fetch in May 2016 after being frustrated by having packages lost at the apartment community in which he was living. then they email you back, etc. stated that they are not told where to locate delayed/lost orders or when they Communities know they have to offer a package service and especially with the rapid e-commerce growth over the last few years its turned into something that buildings know that they don't have the resources or space to deal with, Patton says. Fetch by The Dodo offers the most comprehensive pet insurance for cats and dogs.

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