Our Guest Services staff are happy to personally escort individuals looking for a private space to an empty board room within our offices at Scotiabank Arena. The protective netting located at the top of the glass behind the goal nets is a mono-filament netting similar to fishing line. The Toronto Raptors Basketball Club belongs to the National Basketball Association (NBA) and plays all home games at Scotiabank Arena. For more information on Premium Rentals, CLICK HERE. If you have questions or concerns during the event, please seek the nearest Rogers Place staff member, utilize our text assist program by texting587-207-HELP (4357)followed by your location and concernor proceed to our Guest Service Centres located behind Section 121, Section 129, and Section 230. To inquire about the Scotiabank Chairmans Club, please contactpremium@edmontonoilers.com. Camping is not permitted inside or on the exterior of Rogers Place. WebLocated on the private Scotiabank Suites Level immediately above the lower bowl, Scotiabank Suites are the pinnacle in premium hosting. Rogers Place and Ford Hall have 14 escalators to assist guests throughout the venue. Baby Changing Tables can be found in all family and gender neutral washrooms throughout Rogers Place, as well as the following locations: To ensure a safe environment for fans, bags larger than 12 x 12 x 6 (i.e. Fans are not permitted to use or wave banners, signs or other items that are affixed to any pole or stick made of wood, metal, plastic or any other hard material. If the lucky winner does not claim their prize during the game, they have until 4:00 PM, two business days from the time of the announcement to claim their prize at the OEG Head Office (300-10214 104 Ave NW). The Toronto Maple Leafs Hockey Club belongs to the National Hockey League (NHL) and plays all home games at Scotiabank Arena. Entering clearly marked restricted areas. Sky Lounge features a full-service bar, in-seat beverage service and all-inclusive food through a variety of culinary choices. Please note that only tickets purchased directly from official retailers (Ticketmaster, the Rogers Place Box Office, or Oilers Entertainment Group) are eligible to utilize the Ticketing & Customer Services Team (780-414-LIVE). As a courtesy to our guests, Rogers Place will enforce the Puck in Play rule and restrict guests from accessing the seating area during live action. Additionally, some events may involve pat-down searches that will only be performed by qualified designated security personnel. In rare instances, an event at Scotiabank Arena may be postponed or cancelled. Some concerts at Rogers Place may implement Ticketmaster Credit Card Entry. Elevators located at the northwest corner of the arena provide access to Parking Levels 1 and 2, arena seating, and loge suites. Media seating for basketball is at courtside; for hockey and lacrosse, media seating is located in the Foster Hewitt Media Gondola. To create a safe and secure environment for all guests, the following conduct has been deemed unacceptable at Rogers Place: The use of aggressive, offensive or abusive language and actions. The perfect mix of premium service, social interaction and business networking. However, the costume may not conceal any part of their face while walking through Security Screening, or when purchasing alcohol. Maple Leaf Sports & Entertainment Partnership. Mobile Ticketing Friday: 9:00am until one hour after show start time Rogers Place Theatre Boxes provide the ultimate in intimate upscale hosting. The credit card is processed using a Paperless Ticket scanner and a receipt is printed on the spot with your seating location. For shorter lines and quicker access, we recommend you come through gates 3, 4 or 5B. Wheelchair escort for more information see Wheelchairs. Rogers Place Club Seats are available during all Edmonton Oilers and Edmonton Oil Kings games. Scotiabank Arena is a smoke-free building*, including all restaurant areas, suites and lounges. Additional information for our accessible guests is available below: Rogers Place has partnered with Reef Events to provide over 4,000 parking spots for each event, available for pre-purchase online or through their app. No refunds will be offered for confiscated alcoholic beverages. For more information please visit OilersFoundation.ca. The address for this area is 40 Bay Street. Stay alert at all times while you are watching the game, including after the stoppage in play and during pre-game warm up. Suite Rental and Sales All inquiries in regards to sales/rentals for Suites can be made to the Premium Seating Department at premium@edmontonoilers.com or 780-414-LIVE (5483) . There are over 1,200 TV screens, including game coverage in all Suites, clubs and concourses. Concerts: As the camera policy for each event varies, we recommend that fans contact Fan Services at(416) 815-5982prior to arriving at the building to confirm the camera policy for a particular event. Please call Fan Services at(416) 815-5982to inquire about exceptions to Scotiabank Arena outside food and beverage policy. If you are unable to connect with Fan Services before the event, please highlight your requirement to our staff at the entrance gates and/or ask to speak with a supervisor. Rogers Place doors open one hour prior to game time. We strongly recommend that you obtain your tickets for Scotiabank Arena events from Ticketmaster or our Ticket Office. Level 100 Please refer to event guide for exceptions. The east end Galleria entrance features a display of historical artifacts from the original Canada Post Delivery Building. WebThe Scotiabank Premium Entrance is located at the 104th Avenue entry point beside the Grand Villa Edmonton Casino. For more information about this program please speak to one of our Guest Service reps upon your arrival at either desk, they will be happy to assist you. - Section 317/318 For safety reasons, fans are refused entry if they are in possession of prohibited items. Our concierge staff will check your Air Canada Signature Club ticket upon entrance. The PATH Walkway reaches as far north as Dundas Street and extends south to reach Maple Leaf Square. All standing room tickets are marked with a letter S beside the Section number (ex. If a fan is found in the facility with prohibited items, the items will be confiscated and in some cases, the fan may be ejected from the building. During all Rogers Place events, guests with questions or concerns are able to text 587-207-HELP (4357)along with their location and concern to speak to an on-site Rogers Place representative. Exceptional Service Washrooms, bars and food and beverage services are provided on gallery (mezzanine) levels. All forms of smoking, including the use of electronic cigarettes (vaping), is not permitted on Rogers Place property. instagram.com/rogersplace Guests would require prior written consent from Rogers Place in order to distribute any type of commercial or advertising material on Rogers Place property. *On Monday, access closes at 12:30 AM due to Sunday operation hours. Side View Seating Rogers Place currently does not offer a public tour program. In/out privileges will be granted if proper medical documentation is presented to security for personal consumption ONLY. For Toronto Maple Leafs season tickets call (416) 703-LEAF (5323). Carlton's name and number are a tribute to Maple Leaf Gardens, the former home of the Toronto Maple Leafs, which is located at 60 Carlton St. WebPremium Seating | Scotiabank Arena Premium Seating Season Seat Holders that pay club fees and/or license fees in addition to their per ticket costs are considered Premium Seat Customers. Guests are welcome to keep any pucks that enter the spectator area, however, as per NHL rules, guests are strictly prohibited from interfering with any game in progress. Click here (https://www.nhl.com/oilers/community/other5050) for winning numbers and more information on our 50/50 program. Suite ticket holders with VIP Parking Passes can access the arena, and suite level, directly from the Parkade. Customized sensory bags can be pre-arranged with our Guest Services teamhere and our Guest Services Desk on site to all guests. For current information and up-to-date stats, please visitmarlies.ca. Please note that the escort will not remain with a guest during the event, nor will the wheelchair be left with a guest during the event. are prohibited from entry into Rogers Place. MLSE has identified three (3) main areas where it can most affect its impact on the environment: energy, waste and water. Be sure to check out new dedicated Premium Seating Entrance on Carmichael Street. For our events, Paperless Tickets are sold through Ticketmaster directly. Hard shelled water bottles are strictly prohibited. Premium Banking membership provides access to several benefits for a monthly fee of BB$70 with regular Premium credit cards or BB$90 with Premium MasterCard Black **. When picking up tickets purchased online or by phone through Ticketmaster, photo I.D. Requiring assistance while in attendance at Rogers Place? For cancelled events, ticket refunds will be made available at your point of purchase. Located on the private Scotiabank Suites Level immediately above the lower bowl, Scotiabank Suites are the pinnacle in premium hosting. Hourly Ice Rentals:Hourly Ice Rentals are available on a limited basis. Fans can claim their 50/50 ticket at North Guest Services behind section 121. E11even - http://www.e11even.ca/, The Toronto Marlies belong to the American Hockey League (AHL) and play all home games at Coca-Cola Coliseum. Rogers Place is equipped with Rogers phone charging stations throughout the venue. Cameras with detachable lenses are strictly prohibited. Several nearby accessible stalls are also available for pre-purchase. Located behind the goal just above the lower bowl, the Sportsnet Club features all-inclusive food with a rotating menu of casual favourites. Guests with access to the following areas can utilize the Rogers Place complimentary coat check service: Coat check services may not be available for all events. Please see Bank Machinesfor more information. Rogers Place is accessible to all guests and is fully integrated in the downtown roadway and public transportation system. Contact Us Premium Banking membership provides access to several benefits for a monthly fee of BB$70 with regular Premium credit cards or BB$90 with Premium MasterCard Black **. Please note that standard text message rates apply. Rogers Place has the largest true high-definition centre-hung scoreboard in the NHL. First LEED-Silver certified NHL facility in Canada. Please note that we operate at a first come first serve basis and ear muffs cannot be reserved in advance. Located at Gate 1, Scotiabank Arena, Real Sports Apparel is 3,000 square-feet of the most authentic sports retail experience outside of the locker room. Prizes not claimed on or before the Prize Claim Expiry Date (two business days from the Raffle date by 4:00 PM), will be absorbed by the Edmonton Oilers Community Foundation, with AGLC approval. * Please note that pocket knives will not be returned should these be confiscated byScotiabank Arenasecurity. For more information and up-to-date stats, please visittorontofc.ca. Fans who require a wheelchair escort to their seats should notify the gate staff upon arrival. Accessible Seating Throwing objects of any kind. Rogers Place offers a wide variety of seating options for guests. There are numerous seating and entertainment options for every guests taste. Scotiabank Arena standing room tickets in row 19 of Sections 307-313 and 317-323. Concerts/Live Events -To be determined based on the event *After the 9-minute mark of the 4th quarter, alcohol can no longer be brought into the seating bowl. A secondary location is available on the 200 Level behind Section 230. For the enjoyment of all guests, signs must roll up under a seat and be displayed only during warm-up or breaks in play. Please visit Reef Events to pre-purchase a spot. For concerts, media will access Rogers Place through the 104 Ave and 104 St Entrance, labelled Rogers Place Administration. Accessible parking placards: Drop-off and pick-up will be located along the north side of 104 Ave in front of Rogers Place. Ticket purchasers must be 18 years of age or older.

Saturday, Sunday and Holidays: Closed. Guests should also be aware that during hockey games, pucks could be propelled into the spectator area with enough force to cause serious injury. Fans attending Toronto Maple Leafs games at Scotiabank Arenamay tune into FM station 89.9 to hear the play-by-play broadcast of the game. Although the netting adds an extra precaution, we remind all guests to stay alert at all times while the puck is in play. Toronto Maple Leafs (NHL) suites cost between $6,000-$20,000. Please see Reef Events to pre-purchase a spot. If sending is not an option (your recipient does not have an email address or mobile phone), you may have your tickets left for your recipient at the Will-Call window at Rogers Place, at the Ford Hall Box Office. All Premium Ticket Holders can enter the venue using Premium Gate 2B which is located on Bay St. With a team committed to creating an incredible, memorable experience for you every step of the way. Side view seats are located immediately beside the stage and will provide the fan with a vantage point that does not look straight onto the stage. Rogers Place doors open one hour prior to game time. MLSE is dedicated to ensuring our venues are sensory inclusive to provide all fans the opportunity forexceptional experiences. Concert suite pricing will vary widely based on performer. We check every section prior to and at the conclusion of every Rogers Place event, however, if your seat is broken or requires repair, please notify the nearest Rogers Place employee for assistance or text587-207-HELP (4357). All requests for charitable donations should be directed to our Community Relations department at the following address:mlsedonations.com. WebEntrances Rogers Place suite guests can access the arena through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. It is Rogers Place policy to request government photo identification from any guest appearing 30 years of age or younger. Fans in attendance at Leafs and Raptors home games who are not drinking alcoholic beverages can visit a Guest Services location (Gate 1 or Section 301) to take the pledge. Acceptable forms of photo I.D. We are proud to offer a wide variety of food options to accommodate fans with food allergies, intolerances or dietary restrictions. Fans and guests are discouraged from leaving tickets anywhere else for pick up. You can access elevators in Ford Hall to the Ice District Central Parkade. There are several restaurants and concession stands open throughout Scotiabank Arenaduring events. Rogers Place security is managed in-house and prides itself on providing professional protective services for all stakeholders. Sections 220, 221, 222, 223, 224, 225, 226, Stairwell D (SE) behind sections 132 & 232 [Exits to 104 Ave & 102 St], Sections 101, 102, 132, 134 Rogers Place has ten (10) publicly accessible elevators to assist guests throughout the venue. Rogers Place has three (3) conveniently located Guest Service Centres to provide assistance and information to all of our guests in the following locations: Our Guest Service Centres offer a diverse selection of programs to enhance the guest experience including: Located in the heart of downtown Edmonton, Rogers Place is surrounded by a wide variety of hotels.

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Displaying signs or clothing with obscene, offensive, gang affiliated or indecent messages. Several nearby accessible stalls are also available for pre-purchase. Seats will be between approximately 19 to 22 in width. Posters and signs are not allowed in NBA courtside seats. Rogers Place reserves the right to confiscate items which may cause danger or disruption to the event or other guests. WebTo gain access to Scotiabank Suites when they become available, please sign up for the Premium Insider HERE. To reduce our carbon footprint, we are spending $5.5 million over the next five years. ft. of public event space, Ford Hall is the main entrance to Rogers Place and also provides a pedway connection between Rogers Place and ICE District in downtown Edmonton. Please be advised that these suites are available on a limited basis and prices vary by suite and event. Children under 24-months of age can access Rogers Place without a ticket as long as they are able to sit on the ticket holders lap and do not obstruct the view or comfort of other Rogers Place guests. Three retail stores and numerous retail kiosks Any fan who, knowingly or unknowingly, gains entry using invalid tickets will be subject to ejection without compensation. There are nearly 18,000 parking spots within a 10 minute walk of Rogers Place. We love to hear from our Rogers Place guests! To gain access to Scotiabank Suites when they become available, please sign up for the Premium InsiderHERE. We will also register the child and guardians full names, seat location and phone number for our log.

Tickets are $5 each, 3 tickets for $10 or 10 tickets for $20 and can be purchased until the middle of the second intermission. Please see Wheelchairs belowfor information about wheelchair assistance.

-Outside Section 116A For further details on this program, please call 780-414-GOAL (4625) or email info@oilkings.ca. O-Zone Seats feature bar access immediately behind the seating area as well as full access to the Mezzanine Club. The address for this area is 40 Bay Street.

Gates open 90 minutes prior to any Edmonton Oilers games. For group tickets, call (416) 597-7825 (PUCK) This 3,000 square-foot premium club offers the ultimate in private dining, an exclusive vantage point of the Oilers movement between the dressing room and the ice surface as well as private access to premium lower bowl seating. WebScotiabank Arena is Canadas premier sports and entertainment venue and home to the NHLs Toronto Maple Leafs & NBAs Toronto Raptors. Rogers Place is also equipped with a texting system to report any concerns. Tickets are $5 each, three for $10 or 10 for $20. facebook.com/EdmOilKings, Instagram Rogers Place is conveniently located along multiple major public transportation routes including: For further details on ETS and public transit routes to Rogers Place CLICK HERE. The largest true high-definition center-hung scoreboard in the NHL If you are injured, please immediately notify the nearest Rogers Place employee.

Becoming a leader in environmental practices through fan engagement and best practices.

The ultra-modern, spacious suites combine the best finishes with 5-star, in-suite service to ensure all guests have the most exceptional of experiences. WebEntrances. Concert gate times can vary, but generally gates will open 60 minutes before the start time listed on the ticket. Video cameras, GoPros, and Selfie Sticks are not permitted. The official mascot of the Toronto Maple Leafs is Carlton the Bear and he wears number 60.

Technology is at the heart of every Rogers Place game and event presentation. Manage your account online and get the most from your Season Seat, Power Pack and ticket investment. First Aid Kits within Scotiabank Arena can be found at the following locations: Is it your first time at Scotiabank Arena for a Concert, Leaf or Raptors game? Guest Services Desks at Gate 1/Section 301 offer noise-cancelling ear muffs. Accessible seating areas are solely for persons with disabilities and their companions. For Toronto Raptors season tickets call (416) 366-DUNK (3865). Sections 214, 215, 216, 217, 218, 219, Stairwell C (NE) behind sections 126 & 226 [Exits to 105 Ave & 102 St (LRT)], Sections 120, 121, 122, 124, 126, 127, 129, 130 Rules and Regulations Governing Alcohol Management at Scotiabank Arena: Basketball - Start of the 4th quarter of play*. All service animals must remain on a leash or in a harness at all times. View More Details Child Ticket Policy Download the official Rogers Place App for everything you need on Edmontons newest centre for entertainment! Please visit RogersPlace.com for information regarding all upcoming Rogers Place events. Guidelines for scheduled alcohol service ending: Edmonton Oilers Hockey Games At the start of the third period. When arriving at Scotiabank Arena we welcome you to drop by our Guest Services desks located inside Gate 1 (100 level) or outside section 301 (300 level) and request an If Lost Please Call sticker for your child. All Rights Reserved. We would also be happy to tell you all about our extensive menu. For Toronto FC season tickets, visit www.torontofc.ca or call (416) 360-GOAL (4625). WebElevators located at Scotibank Premium Entrance provide access to Parking Levels 1 and 2, Event Level, 100L Concourse, 300L Concourse, Arena Restaurants (ScotiaClub, Hot Stove Club, Platinum Club, Air Canada Signature Club), Theatre Suites (500L & 600L), and the MLSE office tower. Any person purchasing, possessing, or consuming alcohol must be 19 years of age or older and must be able to produce acceptable photo I.D. The escalators are conveniently located in: Rogers Place is committed to providing guests the safest and most secure environment. Individuals picking up tickets from Will-Call will be required to present valid government issued photo ID. For the enjoyment of all of our guests, Rogers Place is a smoke-free environment. Commercial, political, or negative messages are not permitted. For family events, a designated area is set up on the concourse near Gate 6 where strollers may be checked. More Info Book An Event Scotiabank Arena arena bowl offers a wide array of event modes capable of accommodating any event imaginable, both for public and private occasions. At all other times, strollers may be checked at Guest Services. Guests are not permitted to dance, linger, sit, or stand in Rogers Place aisles. Please Note:Both Carlton the Bear and The Raptorare extremely busy during game days. Smoking including cigarettes, cigars, narcotics and e-cigarettes. Any guest who declines the security screening may be denied entry or ejected from Rogers Place. and the original credit card with which the tickets were purchased must be presented. Three (3) hours of ice time (maximum 250 people on the ice at one time)

WebEntrances. With 24,000 sq.

With a team committed to creating an incredible, memorable experience for you every step of the way. Fans with food allergies or medical conditions who require specific types of food and beverage will be permitted to bring their own food and beverage into the facility. backpacks, suitcases, beach bags, etc.)

View More Details Child Ticket Policy All guests entering Rogers Place are subject to walk-through metal detector screening and physical search. Scotiabank Arena showcases a state-of-the-art audio system with zoned coverage throughout the facility. instagram.com/edmoilkings, Twitter For more information, please contact (416) 815-5400 or visit the Community sections at:mapleleafs.com,raptors.com,torontofc.ca, argonauts.caandmarlies.ca. Saturday, Sunday, and Holidays: 12:00 PM until one hour after show start time. This policy applies to Oilers and Oil King games. Should you have a question or concern, or require assistance during an event at Scotiabank Arena, we encourage fans to visit Guest Services at one of the following locations: If you notice a spill or other housekeeping concern while at Scotiabank Arena, please let us know. The service animal is required to rest in the seating area of the guest, not in the aisle. 104 Ave Entrance has one (1) escalator to take guests from street level to the corridor which connects them to the Ford Hall entry or the North Entrance. A physical search will be provided in place of the metal detector. Rogers Place is committed to providing guests the safest and most secure environment. Intoxication in a public place is a criminal offence.

This policy will reduce contact between security staff and patrons items as well as inhibit the introduction of prohibited items to the venue. Guests who are interested in this service can visit any of our Guest Service Centres, conveniently located behind Section 121, Section 129 or Section 230. Note: Outside food and beverage are not permitted into the building. Violent behaviour including fighting, taunting and making threatening remarks or gestures. GIVING:MLSE gives back to the community through our two charitable arms Leafs Fund for Kids and Raptors Foundation for Kids. View the A-Z Guide. If Ticketmaster or the event provider believes, in its sole discretion, that your order violates or may violate this policy, Ticketmaster may cancel your order without notice. Please contact Fan Services at(416) 815-5982with any questions.

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