what is a junior ticket ticketek

Ensure your contact and personal details are correct. They will be assigned the seats nearest the original purchaser. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. AFL Membership will provide match-specific information about the ticket redemption process prior to each game. Yes, you are able to use multiple Ticketek Gift Vouchers. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. When can I request a refund if I have purchased Refundable tickets? Can I use a device larger than a mobile phone (e.g. I've sent an email invitation but some or all of my friends did not receive them. These tickets are released when not required by the promoter and generally given to us to sell to the public. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). The only ticket gate open and working was the MCC stand, where swarms of people were forced to queue for paper tickets. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. Your barcode will be on the first page that opens (the homepage). There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. How can I get Ticketek to sell tickets to my event? Group Bookings are available for selected events and are subject to availability. These tickets will be cancelled and reissued in the name of the new ticket owner. Accept the Ts&Cs and "Submit" 9. Ticketek is one of the largest ticketing platforms in the world, covering major music, sport, theatre and comedy events.Chances are you have used a Ticketek-issued ticket at least once to go to a major event. What happens if I forget my phone or my battery dies at the venue? <> Once your new card has been printed, your original membership card will be cancelled and a new barcode will be provided to you. When tickets are no longer available the event will be displayed as Allocation Exhausted.". If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Change of mind is not an approved reason. PDF CONCESSION & JUNIOR POLICIES - Ticketmaster This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided . Can I delete the details of my saved credit or debit card? You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. No. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> Yes, if you need to visit the full site on your phone for any reason, you can access it by hitting the "Standard Site" link at the base of all pages. Ticketek Gift Vouchers are automatically activated 24 hours after purchase, so you need to wait 24 hours after purchase to redeem your Voucher. Can I forward my Mobile Ticket to a friend? On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. Select an event category type from the Genre drop-down menu and click 'GO'. Refunds must be requested no more than 60 days after the event date. What happens if I purchase multiple tickets and haven't received them all? I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? We sell tickets on a "next best available" seating system. To purchase more than one set of tickets to multiple events, click on the. All rights reserved. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Tickets will be available to purchase, once onsale, through Ticketek. 3 0 obj The website only allows one invitee from a group to purchase at a time. Don't forget to bring your ezyTicket to the event. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Where can I get more information about privacy for Friend Spotter? On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. Guest passes can be purchased through Ticketek (MCG) and Ticketmaster (Marvel Stadium). At this time Ticketek NZ cannot post tickets overseas. The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. How long are Ticketek Gift Vouchers valid for? If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. <> The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. If there is no connectivity at the venue, can Passbook tickets still be accessed? I am having trouble logging in and cannot retrieve my password using the forgotten password facility? When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? What does General Admission (GA) mean? Version 5.22 B82 R0 The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Venue/City Box Office - collect tickets when you arrive in New Zealand. to then often have to go to their desk at the venue to follow up the issues. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. Held seats are sold on a first-in basis. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. How to resell a Ticketek ticket - Tixel Blog Can I purchase tickets through the mobile site? endobj You must allow adequate time for collection or delivery of tickets. An Ed Sheeran fan shared a screenshot of their Ticketek message. Invitee B purchases the two seats they were assigned at step (b). General Admission (GA) is an unreserved section/event where seating is not reserved for you. If you do not receive your club of support pack please contact the club directly. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. My AFL Membership card has not yet arrived, what should I do? You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! Ed Sheeran Melbourne concert: Fans left stranded amid Ticketek issues Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. The app also uses your location to alert you of events currently being held at specific venues. On some occasions seats are released closer to the event. Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Please see our tutorials on how to reserve seats in the AFL Reserve here. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Change My Location We'll now show you the tickets which have been allocated to you based on your selections. iPad, tablet PC, laptop) to gain entry to an event? If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. chevron_left. Invitee B starts purchasing two seats from hold. Emily O'Sullivan, CPA - Audit Senior Assistant - Deloitte | LinkedIn %PDF-1.5 Ticketek Australia Questions | ProductReview.com.au What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. Some events have more than one price type. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. I had the opportunity to study abroad in Australia during the summer of my Junior year. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. Can I use text or download images, photos and videos from the site? Ticketek acts as agent for the Seller in the sale of all tickets. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. How do I request a refund if I have purchased Refundable tickets? How many tickets can be delivered by Mobile Ticket delivery? 13+ - Adult Ticket. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. If I received an invite, does Ticketek store my contact details? If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. Select your desired area, then select the $0 member ticket. How do I redeem my Ticketek Gift Voucher? Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. General Admission seating is subject to availability, and information for each game will be released the week off on our website here. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. The live event ticketing, data and analytics company will also provide its ticketing technology, CRM, marketing and analytics platform, which will be supported by . Tap "Add to Passbook" at the bottom of your mobile ticket. Requesting a password reset during the on-sale will use your time limit. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. Please refer to Ticketek's. Angry attendees couldn't access their tickets on their phones after purchasing them through Ticketek. endobj How do I subscribe to receive My Ticketek emails and/or SMS? This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. The Ticketek app will only use your basic Facebook details to access your Facebook friend list and, if they have also opted to use Friend Spotter, show you which of your friends are at the same event as you and where they are sitting. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. What are the reasons I can request a refund if I have purchased Refundable tickets? Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Can I request a refund if I change my mind about attending the event? Tap the trash can at the top right of the event pass to shred the event pass. Don't worry though, until you finalise your purchase the value will remain on your voucher. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. Enter the required information in the fields provided. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. More information relating to mobile ticketing will be communicated in the lead up to the season. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. Upload your ticket. In most cases, tickets must be returned to the place where they were purchased. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested.